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If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines.We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we are looking for high caliber candidates to join our professional team.

Officer, Product Operations

Apply now Job no: 492658
Work type: Full time
Location: Hong Kong SAR
Categories: Commercial


  • Perform general operations including but not limited to handle requests and enquiries related to reservations/bookings through phone/email
  • Develop and maintain product planning in order to ensure the products developed comply with customer priorities, product strategy, brand values and positioning.
  • Ensure all data and reports are prepared accurately, such as verification of data loading
  • Identify and resolve the products-related errors if any
  • Analyze and prepare documents needed for the product planning
  • Other responsibilities as assigned by the superiors



  • Tertiary education in Travel/Tourism
  • Working experience in Travel agency of 3 years or above
  • The ability to achieve strict deadlines; and an aptitude to work effectively under pressure
  • Motivated, dedicated and flexible, with a methodical and conscientious approach to all tasks
  • Knowledge of E-term a MUST


We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates.

For interested parties, please apply through our e-recruitment system at

To understand more of our company and other vacancies, please visit our website at


Free Travel Privilege

  • Employee and his/her family & friends (for single employee) will be benefit from the free and the lowest fare travel arrangement
  • All destinations flown by HK Airlines and its partners
  • Free tickets, maximum 10-round trip per year
  • 2 more round trip free tickets will be granted to the employee who has completed 5-year of continuous service


Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data, and if we do, to request for a copy of the data and/or to request the correction of any of the data that is inaccurate. Requests for access to and/or correction of your personal data relating to your application should be sent to us via postal mail at the following address:


Hong Kong Airlines Limited

Human Resources & Administration Department

11/F, One Citygate, 20 Tat Tung Road,

Tung Chung, Lantau, Hong Kong


We may charge a reasonable fee for the processing of any data access request

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