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If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines.We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we are looking for high caliber candidates to join our professional team.

Manager, Crisis Management

Apply now Job no: 493825
Work type: Full time
Location: Hong Kong SAR
Categories: Corp SQA & Security


  • Develop, produce, implement and maintain the Company Crisis Management Plan including the company Crisis Management Manual and Station Emergency Procedures Manuals;
  • Responsible for the Crisis Management / Emergency Response aspects of IOSA accreditation;
  • Develop and conduct training in Crisis Management / Emergency Response;
  • Develop and conduct exercises and drills to test emergency preparedness and to audit the Crisis Management Plan;
  • Participate in the Company Safety Action Group;
  • Liaise with the Authorities on matters relating to Crisis Management / Emergency Response;
  • Represent the Departmental Director at industry forums relating to Crisis Management and Emergency Response;
  • Produce reports;
  • Undertake projects at the direction of the Departmental Director; and
  • Activate the HKA Crisis Management Plan if required during an emergency.



  • University degree or professional diploma in Aviation Management, Business Management or related discipline
  • 10 years of working experience in aviation operations, safety management system and/or crisis management, of which a minimum of 5 years of experience was in a managerial capacity
  • Track record in delivering projects and successful implementation of safety/crisis management programme
  • Received training in one or more of the following will be an advantage: Emergency Preparedness, Disaster Management, Business Continuity, Safety Management Systems (SMS), Transportation Disaster “Family Assistance”, Emergency Exercise Management, Critical Incident Management, or other ERP-related coursework
  • Excellent interpersonal, decision-making and coordination skills with a sound business mindset
  • Able to maintain composure in times of chaos, manage conflicts among parties, work under pressure and prioritise tasks based on importance and urgencies


Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

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