Responsibilities

• Ensure the operations are conducted in compliance with HKCAD AOC and IOSA requirements, other regulations, applicable standards and industry best practices

• Conduct audits, inspections and monitoring activities and report deficiencies, safety / security hazards, non-compliances with laws, regulations, applicable standards and company expectation
• Establish and implement quality systems and quality assurance processes across all operational departments having direct operational safety and quality deliverables to meet the requirements of HKCAD
• Coordination and management of the IOSA program, Quality Assurance (QA) program
• Ensuring authorities and responsibilities are delegated and assigned for the management and supervision of specific areas of the organization relevant to the flight operations management system
• Develop and execute the operational yearly audit plan
• Promote personnel awareness on QMS in all levels of the organization and, if required, external service providers
• Monitor compliance with, and the adequacy of, procedures required to ensure safety operational practice
• Utilize process mapping and other QMS methodologies to enhance existing operational processes, procedures and practices aiming for continuous improvement of the organization and inter-related business activities
• Responsible for the performance of the quality assurance program
• Administer and manage the implementation of the company QA database (AQD)
• Conduct regular on-board flight inspections and on-site outstation observations
• Monitor corrective actions on Quality and Safety trends
• Audit and monitor the effectiveness of the company SMS
• Process map new procedures and enhance existing operational procedures to ensure strict compliance with established QA procedures and standards
• Establish key QA KPI’s with all operational departments and ensure their continue effectiveness and conformance

Requirements

• University degree in related discipline
• Minimum 10 years relevant aviation experience with 5 years of management experience in a similar role
• Formal training in Aviation Quality Assurance is essential
• Experience as a lead auditor is an advantage
• Experience in conducting an EIOSA or ISAGO programme is an advantage
• Practical knowledge and experience with safety and quality databases is an advantage
• Excellent interpersonal, communication and leadership skills with the ability to liaise effectively at all levels within the airline and with the regulatory authority
• Excellent command of spoken and written English
• Proficient with Microsoft Office Excel, Word and PowerPoint

What we offer:

We offer an attractive employment package including free travel privilege and staff training & development to successful candidates. For interested parties, please apply through our e-recruitment system at http://careers.hongkongairlines.com/930/cw/en/listing/

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.