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If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines.We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we are looking for high caliber candidates to join our professional team.

Supervisor / Officer, E-Commerce

Apply now Job no: 493835
Work type: Full time
Location: Hong Kong SAR
Categories: Commercial



  • Responsible for website & app CMS operations, including content update, promotion materials deployment, assisting outstations in local market content update
  • Perform iFare fare filing (with Travel Sky), fare checking and fare rules backend configuration, covering ordinary flight tickets, air pass, promotion code, and other products if applicable
  • Liaise with outstations to formulate direct channel sales strategy and carry out regular and ad-hoc online sales campaigns with the goal to improve online sales sharing
  • Assist in other admin tasks, such as route opening and suspension, ISO 9001 audit, contract management etc.
  • To be a product owner of B2C digital products and manage the entire product development cycle
  • Maintain product directions and design functions based on data analysis, market research, customer feedback etc.
  • Gather user requirements and translate them into product features
  • Work closely with different stakeholders and development team to ensure the smooth implementation of digital products
  • Perform other ad-hoc duties as required



  • Fast learner with detailed mindset, logical thinking, positive attitude
  • Have excellent communication and interpersonal skills, and ability to work under pressure with deadlines and in a changing environment
  • Good project management skills and time management skills
  • Good command of spoken and written English and Chinese, including Putonghua
  • Candidate with less experience will be considered as Officer, E-Commerce



Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

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