Supervisor, Ramp Operations

Apply now Job no: 493894
Work type: Full time
Location: Hong Kong SAR
Categories: Ground Operations


  • Ensure and/or monitor the day-to-day ramp handling performance of GHA at HKIA
  • Check load sheet performance on a daily basis and rectify anomalies with GHA
  • Monitor the disembarkation / embarkation of passengers, unloading / loading of baggage / cargo, and the ramp activities conducted by external service providers involved in the aircraft turn around
  • To monitor the Ground Operation function to ensure that safety and security requirements are fulfilled throughout the entire operation concatenation applicable at Hong Kong and out-station
  • Check if the ramp handling duties are performed according to SOP and instructions
  • Liaise with related service providers to ensure ramp safety and PTS are maintained
  • Report ramp incident to all parties / departments concerned
  • Conducts spot check on load sheet at aircraft side before flights depart
  • Liaise with GHA for special handling in weight & balance and loadsheet
  • Check LDM on a daily basis and rectify anomalies with GHA
  • Perform loadmaster duties as and when necessary
  • Provide loadsheet training to GHA staff
  • Conduct station audits on ramp handling and load sheet proficiency
  • Prepare Daily Report to summarize ramp handling performance and highlight irregularities
  • Follow up with GHA for reasons and preventive action for delayed departure due to ramp handling irregularities
  • Qualified to perform DG handling or/and to ensure and monitor the DG qualification of GHA staff
  • Training and supervise operational staff
  • Responsible for compliance with all applicable laws, regulations, standards and company requirements ensuring safety and security of the operation
  • Responsible for identifying and reporting safety and security hazards and occurrences as per company‚Äôs reporting procedures



  • At least 5 years aviation experience.
  • Post-secondary or above.
  • Good command of English. Testing of the English standard will be made via academic qualification.
  • Native English or other languages speakers are welcome. Candidates with proficiency in written and spoken Chinese will be an advantage.
  • Knowledge in Word, Excel.
  • Able to work independently.
  • Good understanding of the regulatory authority set up and work flows in PRC.
  • Holder of Hong Kong Driving License Class 1 and Class 2.
  • Candidate with less experience will be considered as Officer, Ramp Operations.

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