Responsibilities

• Ensure and/or monitor the day-to-day ramp handling performance of GHA at HKIA
• Check load sheet performance on a daily basis and rectify anomalies with GHA
• Monitor the disembarkation / embarkation of passengers, unloading / loading of baggage / cargo, and the ramp activities conducted by external service providers involved in the aircraft turn around
• To monitor the Ground Operation function to ensure that safety and security requirements are fulfilled throughout the entire operation concatenation applicable at Hong Kong and out-station
• Check if the ramp handling duties are performed according to SOP and instructions
• Liaise with related service providers to ensure ramp safety and PTS are maintained
• Report ramp incident to all parties / departments concerned
• Conducts spot check on load sheet at aircraft side before flights depart
• Liaise with GHA for special handling in weight & balance and loadsheet
• Check LDM on a daily basis and rectify anomalies with GHA
• Perform loadmaster duties as and when necessary
• Provide loadsheet training to GHA staff
• Conduct station audits on ramp handling and load sheet proficiency
• Prepare Daily Report to summarize ramp handling performance and highlight irregularities
• Follow up with GHA for reasons and preventive action for delayed departure due to ramp handling irregularities
• Qualified to perform DG handling or/and to ensure and monitor the DG qualification of GHA staff
• Training and supervise operational staff
• Responsible for compliance with all applicable laws, regulations, standards and company requirements ensuring safety and security of the operation
• Responsible for identifying and reporting safety and security hazards and occurrences as per company’s reporting procedures

Requirements

• At least 5 years aviation experience.
• Post-secondary or above.
• Good command of English. Testing of the English standard will be made via academic qualification.
• Native English or other languages speakers are welcome. Candidates with proficiency in written and spoken Chinese will be an advantage.
• Knowledge in Word, Excel.
• Able to work independently.
• Good understanding of the regulatory authority set up and work flows in PRC.
• Holder of Hong Kong Driving License Class 1 and Class 2.
• Candidate with less experience will be considered as Officer, Ramp Operations.