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If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines.We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we are looking for high caliber candidates to join our professional team.

Supervisor, Crew Service Standards & Training

Apply now Job no: 493904
Work type: Full time
Location: Hong Kong SAR
Categories: Service Delivery

Responsibilities:

  • Plan, manage, coordinate and monitor cabin crew training progress/manuals/records
  • Delivery cabin crew service training including Inflight Sales and Occupational Health and Safety, and develop training material
  • Enhance training quality and effectiveness to promote crew culture and service consistency among the entire crew community
  • Conduct audit flight to monitor service procedures and standards and prepare audit flight reports
  • Research and analyses in-flight services procedures modifications
  • Assist in developing strategies for the implementation and improvement in all areas related to cabin crew training, development, service procedures and standards
  • Provide write-ups for crew notice on cabin service procedures
  • Generate dual functions crew roster summary
  • Perform other projects & duties assigned by superior 

Requirements:

  • Minimum 5 years cabin crew/airline-related experiences
  • Form 5 and above, university qualification is an advantage
  • Supervisory management experiences preferred
  • Good Command of spoken and written Chinese and English, Mandarin is an advantage
  • Proficient in Computer skills, e.g. Microsoft Word, Excel, PowerPoint, etc.
  • Ability to conduct training and deliver training programmes

 

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.



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