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If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines.We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we are looking for high caliber candidates to join our professional team.

Deputy General Manager, Crew Management

Apply now Job no: 494080
Work type: Full time
Location: Hong Kong SAR
Categories: Ground Operations


  • Advise Director, Ground Operations with regards to crew rostering matters.
  • Formulate divisional policies for the purposes of recruitment, training, organizational development, manpower planning and administration.
  • Ensure all department personnel matters are administered as per company policy to include the wellbeing and morale of his/her staff, oversight, counsel, discipline of immediate subordinates, and determination of final decision within the department on disciplinary matters.
  • Ensure all crew rostering and crew control staff are qualified for CAD371 requirement and training.
  • Direct and lead the Rostering manager and Crew Control Manager.
  • Ensure all HKA aircraft are crewed legally and safely in accordance to applicable legislation, regulation and company guidelines by establishing a good practice among the Crew Rostering & Crew Control Section.
  • Work closely with General Manager, Flying and General Manager, Training for cockpit crew rostering and training policies related to crew roster scheduling.
  • Work closely with Cabin Crew Operations Team in SDD for cabin crew rostering and training policies related to crew roster scheduling.
  • Oversee the implementation of crewing systems and automation projects within the crew rostering and crew control function.
  • Establish an efficient working relationship between crew operations and its internal customers.
  • Undertake projects as directed by Director, Ground Operations or his/her designated.
  • Assist with crisis coordination and participate in the crisis recovery process.



  • Bachelor Degree or equivalent.
  • 15 years of work experience in aviation industry, mainly in Crew Control, Rostering and Crew Planning areas with minimum 8 years in supervisory or Assistant Manager level.
  • Well versed in HKCAD360, 371, IOSA requirement, Crew Control and flight disruption handling.
  • Proficiency in verbal communication in Cantonese, English and Putonghua.
  • Capable to handle conflict and settle argument in a reasonable manner.


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