Responsibilities:

• Advise Director, Ground Operations with regards to crew rostering matters.
• Formulate divisional policies for the purposes of recruitment, training, organizational development, manpower planning and administration.
• Ensure all department personnel matters are administered as per company policy to include the wellbeing and morale of his/her staff, oversight, counsel, discipline of immediate subordinates, and determination of final decision within the department on disciplinary matters.
• Ensure all crew rostering and crew control staff are qualified for CAD371 requirement and training.
• Direct and lead the Rostering manager and Crew Control Manager.
• Ensure all HKA aircraft are crewed legally and safely in accordance to applicable legislation, regulation and company guidelines by establishing a good practice among the Crew Rostering & Crew Control Section.
• Work closely with General Manager, Flying and General Manager, Training for cockpit crew rostering and training policies related to crew roster scheduling.
• Work closely with Cabin Crew Operations Team in SDD for cabin crew rostering and training policies related to crew roster scheduling.
• Oversee the implementation of crewing systems and automation projects within the crew rostering and crew control function.
• Establish an efficient working relationship between crew operations and its internal customers.
• Undertake projects as directed by Director, Ground Operations or his/her designated.
• Assist with crisis coordination and participate in the crisis recovery process.

Requirement:

• Bachelor Degree or equivalent.
• 15 years of work experience in aviation industry, mainly in Crew Control, Rostering and Crew Planning areas with minimum 8 years in supervisory or Assistant Manager level.
• Well versed in HKCAD360, 371, IOSA requirement, Crew Control and flight disruption handling.
• Proficiency in verbal communication in Cantonese, English and Putonghua.
• Capable to handle conflict and settle argument in a reasonable manner.

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